Common Issues & Enquiries
Opening Times: THORPE PARK's opening times and dates.
How to get here: Directions for road, rail and bus users.
Ticket Prices: Prices for THORPE PARK
Lost Annual Pass: Please re-visit the attraction where you purchased it to obtain a replacement.
If you cannot find the answer to your question within the Website, please help us deal with your message effectively by addressing it to the correct recipient.
Commenting on your Visit
If you have a comment on your day please contact us in writing, addressing your comment to:
Guest ServicesTHORPE PARK
Staines Road
Chertsey
Surrey
KT16 8PN
If you have an urgent enquiry, please contact us on 01932 577123. Please note that this is a voicemail service and the Guest Services team will endeavour to return your call as soon as possible.
Call Centre
You can contact our call centre on 0870 444 44 66 (Monday - Sunday, 9am - 5pm). Please note this number is for sales and trip planning information only. If you have a comment on your day please contact Guest Services at the address above.
Recruitment Enquiries
For Recruitment enquiries please visit our dedicated Recruitment Website or call 0870 44 44 678.
Corporate Event Enquiries
For all corporate event enquiries please visit our corporate website www.merlinvenues.com or email events@merlinvenues.com.
Group Enquiries
For Group enquiries please call 0870 444 44 66.




