GENERAL ENQUIRIES
Our friendly and knowledgeable team at THORPE PARK Resort Enquiries would love to answer your call regarding any planning aspect of your trip. They are on hand to deal with any ticket enquiry or to help you plan your day and answer any questions that you may have prior to your thrilling visit to THORPE PARK Resort.
STEP 1: Check our FAQs page, most answers can be FOUND HERE. Please do check these first before contacting us.
STEP 2: For the quickest response to your query please contact us via our Social Media Platforms (we are online between 9am – 5pm)
This should be used for any general enquiries about your visit. Not all enquiries can be handled by our social media team and you may be referred to Customer Services to look into further.
The Bookings and Information Team can also assist and can be contacted by calling +441932 577131*
*Standard network rates apply
The Bookings and Information line is open 7 days a week from 9am to 5pm (exceptions apply i.e. Christmas)
Thank you for taking the time to contact us.
Accommodation
For THORPE Breaks and accommodation please use our short breaks help centre
VIP Experiences
To discuss a new or existing VIP package please email us on vip@thorpe-park.co.uk
School Trips and Workshops
To speak to one of the School's Team please contact us by calling +441932 577130*
*Standard network rates apply
Corporate Events
To enquire or book a corporate event please contact us at events@thorpe-park.co.uk
Charity Requests
Here at Thorpe Park, we support Merlin's Magic Wand, which is a global children's charity that supports children facing challenges of serious illness, disability or adversity. For more information please see Merlin's Magic Wand.
We also support charities and schools within the immediate locality of the park. Due to numerous requests, only registered charities and schools based within the local area of the park will be considered.
Please email all requests through to charity.requests@thorpe-park.co.uk.
Please note that we are unable to accept or respond to letter requests unless an email address is given.
As we receive many requests each day, we cannot respond to them all. If you have not heard from us within 2 weeks, then we regret to inform you that your request has been unsuccessful.
UK Claims Notification Enquiries
The following information is provided to assist in the identification of our UK Employer Liability Insurers and Global Public Liability Insurers.
Employer's Liability
Contact Name: Sarah Lewis
Postal Address: Cunningham Lindsey, Oakleigh House, Park Place, Cardiff, CF10 3DQ
Email Address: Merlin@cl-uk.com
Portal ID: D00029CLUK
Merlin policy number: UKCANC33447
Public Liability
Contact Name: Sarah Lewis
Postal Address: Cunningham Lindsey, Oakleigh House, Park Place, Cardiff, CF10 3DQ
Email Address: Merlin@cl-uk.com
Portal ID: D00029CLUK
Merlin policy number: UKCANC33447
The Employers and Public Liability contact information are for professional use only.
