All the latest information about THORPE PARK is kept updated right here on our Website. We also have a dedicated Guest Services team at THORPE PARK able to answer any questions you may have and offer a helping hand with your visit.

Information and questions

We try hard to answer all common questions on the website, and we make sure it's up-to-date.

• Opening Times:
  THORPE PARK's opening times and dates.
• How to get here:
  Directions for road, rail and bus users.
• Ticket Prices:
  Prices for THORPE PARK.
• Frequently Asked Questions:
  Answers to some of our most frequently asked questions.

If you still need to get in touch

If you cannot find the answer to your question on our website, please contact the relevant department below.

Booking Queries

If you are experiencing difficulties with your booking please call our Contact Centre on 0871 663 1673 (Monday - Sunday, 9am - 5pm).

Sales and Trip Planning Information

You can contact our call centre on 0871 663 1673 (Monday - Sunday, 9am - 5pm). Please note this number is for sales and trip planning information only. If you have a comment on your day please contact Guest Services at the address below.

Recruitment Enquiries

Recruitment enquiries please visit our Recruitment Website or call 01932 577 302.

Corporate Event Enquiries

For all corporate event enquiries please visit our corporate website www.merlinvenues.com or email parkevents@merlinvenues.com.

Group Enquiries

For Group enquiries please call 0871 663 4466.

Media Enquiries

If you have a media enquiry, please use our Press Area.

Charity Enquiries

if you have a fundraising request please check our charity page for contact details.

Your Feedback & Ideas

If you would like to make a comment regarding a recent visit to THORPE PARK, please put your comments in writing enclosing a proof of purchase such as a booking reference, a receipt or entry tickets and send them to:

Jacqui Dixon
Head of Customer Services
THORPE PARK
Staines Road
Chertsey
Surrey
KT16 8PN

If you have an urgent enquiry, please contact us on 01932 577123. Please note that this is a voicemail service but the Guest Services team will aim to return your call the same day, or within 24 hours.

If you would prefer you may also email Jacqui Dixon, Head of Customer Services. Please state in the subject line whether your message is a "General enquiry" or a "Complaint".

Whatever your reason for visiting or contacting us, we look forward to hearing from you!