We're ready to welcome you back
Since March, our team have been working really hard to ensure the Resort can reopen safely and operates in line with the enhanced safety measures set out by the UK Government.
We are looking forward to welcoming you back to the Resort with the health and safety of our guests and staff being our number one priority. We have therefore introduced a number of additional hygiene and safety measures which you might see in place when you visit.
Anyone wishing to visit will need to pre-book a ticket in advance.
Frequently Asked Questions
Please note all promotional tickets must be pre-booked to guarantee entry. On arrival at the attraction you are required to present the promotional voucher along with your pre-booked e-ticket. If a valid voucher cannot be supplied, you'll be required to purchase your tickets at full gate price at Admissions and entry is not guaranteed.
Your Kellogg’s cereal pack will have a unique code printed inside. Pre-book your tickets by visiting www.merlinfun.co.uk and follow the booking steps.
The validity of all Kellogg’s 2019 vouchers (expiry date 30 June 2020) has been extended until 30 September 2020. The validity of 2020 vouchers (expiry date 30 June 2021) has been extended until 30 September 2021.
You will need to pre-book a ticket to guarantee entry, please do so here.
Please bring your pre-booked ticket and your Cadbury pack voucher to gain entry at the turnstiles.
The validity of all Cadbury’s 2019 Share Bag vouchers (expiry date 31 July 2020) has been extended until 30 September 2020.