Get In Touch | Accessibility | Thorpe Park Resort

If you are looking to apply for a Ride Access Pass, you can do so here. Our Accessibility Experience Team are here to assist with planning your visit based on your specific requirements, however they cannot assist with Ride Access Pass applications.

Name *

Email Address *

Contact Phone Number *

How would you like us to contact you? *

Phone

Do you have a preferred time of day for us to contact you?

Have you booked your visit? *

Yes

Please provide details on your accessibility requirements/ information you require: *

Do you have any specific questions or enquiries before we contact you?

Terms & Conditions

Terms & Conditions By ticking the box below, I confirm that:

(a) I explicitly consent to; and
(b) either the child is under the age of 13 or, where any child is 13 years of age or older, I have obtained (and will produce on request by Merlin) from the child, over the age of 13, to whom the application relates; and
(c) the adult who I am carrying out the application on behalf of, explicitly consents to the following:

1. Merlin needs to collect personal information that relates to yours, the child’s or other adult’s disability. The information that Merlin will to need collect is called special categories of personal data and will include the following:
(d) a consultant or GP letter detailing your disability or the individual you are applying for
(e) a photocopy of your blue badge, or the individual you are applying for
(f) a letter from the Department of Work and Pensions (DWP) , Disability Living Allowance (DLA), or Personal Independence Payment (PIP) stating that you are entitled to a higher rate or enhanced rate mobility allowance or the individual your applying for

2. Merlin needs the special categories of data listed in 1 above so that it can ensure that yourself, or the individual you applying for qualifies for an application for a disabled registration ID card

3. Merlin will not share these special categories of personal data with any person other than its supplier, Avius who provide Merlin with survey and customer experience management software. Avius will only store the special categories of personal data for Merlin to use to in its assessment of your application.
Merlin will destroy the special categories of personal data (this includes the special categories of personal data stored by Avius) that you have given it 4 weeks from receiving the special categories of personal data.

4. I understand that I have the right to withdraw this consent at any stage during the application process by contacting Merlin, however that the withdrawal of consent will prevent Merlin from processing this application.

I confirm my consent to the processing of special categories of data as explained above. *

I confirm that the child is under the age of 13 or, where any child is 13 years of age or older, I confirm that I have explained how personal information will be used to the child and have obtained explicit consent to the above from the child, which will be supplied to Merlin on request. *

I confirm that I have explained how personal information will be used to the adult that I am carrying out the application on behalf of and have obtained explicit consent to the above from the adult, which will be supplied to Merlin on request. *

Consent for storing submitted data * Yes, I give permission to store and process my data

Here at THORPE PARK we are passionate about ensuring we are accessible as possible for all. This form allows us to help you plan your day so please let us know of any individual specific requirements you may have so we can use this in line with our resort safety guidelines. This way we can better understand how we can best support you and give you everything you need to know ready for your visit.

Accessibility Enquiry Form

Terms & Conditions

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