Have you already booked your visit?
Are you or is anyone in your group a wheelchair user?
Is there anyone in your group who you feel does not understand the concept of queuing, have a physical disability that prevents them standing for extended periods of time or permanently non-ambulant guests?
Have you applied for a Ride Access Pass?
Have you booked a free carer ticket?
Do you need to bring any medical equipment with you for your visit?
Please can you specify what equipment you will be bringing with you?
Does it need to be stored on the Resort for the duration of your time in the Theme Park?
Do you or a member of your group have any missing limbs?
Would you like to know more about our Accessibility Rides and Attractions Information?
Are you happy to answer some questions so we can get the right information to you?
Some rides have a complex evacuation procedure that is physically demanding, would you like us to email you to view our flashcards for more of an understanding on how these procedures work? (Rides include Pirate Falls: Treasure Quest, The Dragon, LEGO NINJAGO the Ride and Vikings’ River Splash)
Some rides have moving turntables to access the ride. Are you or anyone in your group not able to get on and off a ride in under 30 seconds?
Will you or anyone in your group not be able to transfer in and out of ride carriages either on their own or with the assistance of a carer/ adult?
Some rides include stairs to the ride platform. Do you feel anyone in your group may not be able to use stair access?
In line with our Ride Restrictions, Ride Access, and Additional Considerations. What is yours/anyone in your group’s mobility like? (please all tick that apply)
Is there any other information you feel we should be made aware of?
Terms & Conditions
Terms & Conditions
By ticking the box below, I confirm that:
(a) I explicitly consent to; and (b) either the child is under the age of 13 or, where any child is 13 years of age or older, I have obtained (and will produce on request by Merlin) from the child, over the age of 13, to whom the application relates; and (c) the adult who I am carrying out the application on behalf of, explicitly consents to the following: 1. Merlin needs to collect personal information that relates to yours, the child’s or other adult’s disability. The information that Merlin will to need collect is called special categories of personal data and will include the following: (d) a consultant or GP letter detailing your disability or the individual you are applying for (e) a photocopy of your blue badge, or the individual you are applying for (f) a letter from the Department of Work and Pensions (DWP) , Disability Living Allowance (DLA), or Personal Independence Payment (PIP) stating that you are entitled to a higher rate or enhanced rate mobility allowance or the individual your applying for 2. Merlin needs the special categories of data listed in 1 above so that it can ensure that yourself, or the individual you applying for qualifies for an application for a disabled registration ID card 3. Merlin will not share these special categories of personal data with any person other than its supplier, Avius who provide Merlin with survey and customer experience management software. Avius will only store the special categories of personal data for Merlin to use to in its assessment of your application. Merlin will destroy the special categories of personal data (this includes the special categories of personal data stored by Avius) that you have given it 4 weeks from receiving the special categories of personal data. 4. I understand that I have the right to withdraw this consent at any stage during the application process by contacting Merlin, however that the withdrawal of consent will prevent Merlin from processing this application.