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Coronavirus Visitor Information

COVID-19 – Information for Guests:

We're open!

In line with the latest Government guidance, we reopened on 4th July 2020.  We look forward to welcoming you to the Resort very soon.

The health and safety of our guests and staff is always our number one priority and to keep everyone safe, we’ve introduced a number of additional hygiene and safety measures including the need for all guests to bring a mask.  Please click here for more information.

To allow for social distancing and the best possible guest experience we have reduced the number of guests we welcome to the Resort each day.  Our Resort hotel also reopened but is taking a limited number of bookings in line with our attraction capacity numbers.

If you, or a family member, displays any symptoms of COVID-19, we ask that you postpone your visit, which we will happily rearrange for a later date.

Our website features further information and updates on opening times, as well as our FAQs on our new operations and safety measures.

Theme Park Good to Go Campaign

Good to Go!

We’re delighted to be awarded the VisitEngland ‘We’re Good to Go’ industry charter mark. That means our resort meets the Government and public health guidance on COVID-19 and that we have all the required health and safety processes in place to safely reopen on July 4th.

We look forward to welcoming you back!

More information and FAQs