COVID-19 – Information for Guests:
In line with the latest Government guidance, we reopened on 4th July 2020. We look forward to welcoming you to the Resort very soon.
The health and safety of our guests and staff is always our number one priority and to keep everyone safe, we’ve introduced a number of additional hygiene and safety measures including the need for all guests to bring a mask. Please click here for more information.
To allow for social distancing and the best possible guest experience we have reduced the number of guests we welcome to the Resort each day. Our Resort hotel also reopened but is taking a limited number of bookings in line with our attraction capacity numbers.
If you, or a family member, displays any symptoms of COVID-19, we ask that you postpone your visit, which we will happily rearrange for a later date.
Good to Go!
We’re delighted to be awarded the VisitEngland ‘We’re Good to Go’ industry charter mark. That means our resort meets the Government and public health guidance on COVID-19 and that we have all the required health and safety processes in place to safely reopen on July 4th.
We look forward to welcoming you back!
More information and FAQs
Get ready for your visit by reading our full safety information here.
Face masks are essential
Guests are required to wear a face mask in order to go on a number of rides and rollercoasters, into our shops and when queuing in an indoor location. All guests will therefore need to bring a suitable mask with them when they visit.
Day Visit FAQs
Read our day visit frequently asked questions here.
Overnight Stay FAQs
Read the most frequently asked questions relating to overnights stays in the Thorpe Shark Cabins.