Hotel Questions
Yes, the Thorpe Shark Cabins are open in line with government guidance.
Our check-in and check-out times remain the same. Check-in is from 3pm and check-out is at 10am.
The health and safety of our guests and staff is always our number one priority and we have therefore introduced a number of additional hygiene and safety measures which you’ll see in place when you visit.
Hourly sanitising of public area touch points. Rooms are cleaned and sanitised after every stay with touch points being re sanitised at time of room inspection by supervisor.
Housekeeping will not enter your room during your stay. Thorough deep cleaning will take place after each guest stay.
Room service is not currently available.
Due to the new ways that guests will be seated on rides, and the enhanced cleaning, we are unable to offer unlimited fastrack to our short break guests.
We are very sorry for any disappointment and thank you for your understanding.
To allow for social distancing, we will be limiting the amount of guests we welcome into the Resort each day.
As a Short Break guest you are guaranteed entry into the park as long as you have a theme park ticket as part of your short break booking. To check what's included in your booking please visit https://mybooking.thorpebreaks.co.uk/