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Ride Access Pass

  • Tuesday April 23rd 2019
  • Michael

Ride Access Pass

***Update - the Ride Access Pass process has changed for the 2020 season, for up to date information on this please visit our accessibility page.***

The Ride Access Pass (RAP) is in place to help guests who require extra assistance or are unable to queue due to a condition or disability. We want to make the process of acquiring and using your RAP as simple as possible. Check out this week’s blog for everything you need to know about the RAP!
There are two ways to obtain a RAP:

APPLY FOR YOUR PASS VIA EMAIL (HIGHLY RECOMMENDED TO HELP REDUCE YOUR QUEUING ON THE DAY)

All physical Ride Access Passes will need to be collected from the Island Access Hub which is located outside the Lower Dome, but to speed up the process of collecting your pass you can send through your application and all documents prior to your visit so that we can prepare your pass for you in advance*
To do so, please email RAPRegistrations@thorpe-park.co.uk with the following information: 
  1. First name
  2. Last name
  3. The date of your first visit (when you will collect your pass)
To support your application, you will be required to provide evidence of your disability. For a full list of documents you can use to support your application, click here.

 

THE OTHER WAY TO OBTAIN YOUR RIDE ACCESS PASS IS IN PERSON

You will need to go to the Island Access Hub (located at the Lower Dome) and provide the above information and documentation in person. Please note that this will be slower and we highly advise that you apply online in advance.  
Once your application has been approved, you will be issued with your new Ride Access Pass ID which will be valid for 2 years. You and up to THREE helpers can then enjoy quicker access to the rides. 


Using your Ride Access Pass

USING YOUR PASS IS AS EASY AS 1, 2, 3! 
  • PREPARE 

Choose which ride you would like to go on. Ensure that you have collected your Ride Access Pass ID Card from the Island Access Hub and have this and your Access Pass to hand. You need to present this as each ride. Check out the ride restrictions here.
  • SCAN 

Enter the ride via the specified disabled access point, present your Ride Access ID card and Access Pass to the member of staff. A member of staff will scan your ID card and enter the time for your next ride. 
  • ENJOY! 

Enjoy your chosen ride with up to three of your friends and family! 
For full details on how to obtain and use your ride access pass, head over to the website and download our Ride Accessibility guide!

 

Michael

 

Official Thorpe Park Resort Blogger
 

Latest information regarding Coronavirus

Further to recent updates from the Government on the response to the Covid-19 coronavirus outbreak, we have taken the very difficult decision to close Thorpe Park Resort until further notice.

Have a short break booked when the Resort is closed?
Following the latest Government guidelines (issued on 10th May), and given the continued uncertainty about when we will be able to reopen, we are now asking guests with short breaks booked between 1st June up to and including 3rd July to move your booking free of charge (subject to availability). Please visit the Manage My Booking site to rearrange your booking.

Have a Park ticket pre-booked when the Resort is closed?
If you have booked a ticket to visit Thorpe Park Resort during the closure period your ticket will be valid for use on any date during the 2020 season (excluding FRIGHT NIGHTS and pre-advertised closed dates as outlined on our website). Further information for guests with pre-booked and promotional tickets will be published on our website prior to opening.

We are determined to be here for you, your friends and your family offering otherworldly thrills and helping you create fantastic memories as we have done for decades and will continue to do for many more.

We’ll be sharing our full plans soon. In the meantime, please keep smiling, clapping and supporting each other. See you soon!

Please click the link below for more information and FAQs.

Info & FAQs