School Trip Planning

Planning

Planning a school trip to THORPE PARK Resort couldn't be simpler.

• Free Planning Tickets
  Once you have confirmed your booking, you can request planning tickets from tpschools@thorpe. All you need is your confirmation number and the date in which you wish to visit. 
• Free Risk Assessment
  To make your visit as safe and as rewarding as possible we've put together a comprehensive risk assessment, so you don’t have to!
• Schools pre-visit pack
  Download our lead-teacher checklist for all your essential information before your visit here.

FAQs

For more information, click here to have a live web chat with the booking team.

BEFORE YOU VISIT

How do I book a school trip?

We recommend that you book online as it’s the fastest and cheapest way to book a trip. You can always view our information pack here. Alternatively, can book your trip provisionally online book your trip online

How many teachers can attend?

Schools can bring as many teachers as they need. We offer complimentary teacher places when booking – 1 per 10 paying secondary students, 1 per 5 paying primary students

What are the payment methods and if schools are paying by cheque where do they send it to?

School trips can be paid by invoice, BACs and credit/debit card.

How will I receive my school booking tickets?

All School tickets will be sent to you once you have completed a booking confirmation form. All tickets need to be printed in advance of your trip and taken to turnstiles on arrival where they will be scanned. We do not print tickets on the day.

How can I request my two free planning tickets?

To request two teacher planning tickets once your booking is confirmed please email tpschools@thorpe-park.co.uk . If you have any questions, please email tpschools@thorpe-park.co.uk and a member of the Education Team will help you with your enquiry.

Do you have home schooling rates?

We match our regular school prices for home school students. Proof of status will be required as with schools. Home school trips will need to be booked by using our provisional booking form here.

We will be taking the train to visit THORPE PARK Resort. How do we travel from Staines Train Station to THORPE PARK Resort?

Sullivan Buses operate a regular service to and from Staines Train Station. They offer student travel for £2.70 return plus 1 free teacher for each 10 paying student tickets. For more information or to book in advance, contact Ashley Hutchins at Sullivan Buses ashley@sullivanbuses.co.uk

What are the height restrictions for the rides?

Each ride has its own height restrictions ranging from 0.9m to 1.4m minimum. To explore all our rides in advance, please click here

What are the medical provisions on-site with qualified staff?

We have a fully manned First Aid/Medical Centre located in the lower level of The Dome.

Are the rides and attractions inspected on a daily basis?

All rides undergo a rigorous testing schedule everyday by competent engineers in accordance with the manufacturers’ guidance. Rides also undergo a comprehensive winter check to ensure they are safe for the following season.

Do any of the rides have strobe lighting?

Yes, a few of the rides have strobe lighting for effect. This information can be found in the park maps and on the safety signage at the entrance to the rides.

Have you got any information about ride safety?

You can see our full ride safety guide here.

I want to make an amendment to my booking. How can I do this?

We only need exact numbers when you confirm your booking, the price per student ticket will not change. If you need to amend, please wait until you have your final numbers. Please note once you have confirmed your numbers we are unable to amend these.

Can I cancel a school trip?

Whilst it would be a shame if you’re no longer able to visit us, we know that this sometimes can’t be helped! You can cancel a school trip reservation for free any time before you send your booking confirmation email, if you have paid for your trip and you need to cancel within 10 days of your visit, we will offer you a new booking date later in the same year. 

I can’t find an answer to my question, please can I speak to a member of the team?

You can email our Education Team at tpschools@thorpe-park.co.uk if you require further help with either making booking or speaking about your current booking.

DURING YOUR VISIT

Is there coach or minibus parking?

Yes we offer both coach and minibus parking at the Resort. Please make sure you pre-book the correct number of coach and/or minibus tickets whilst making a school trip booking. Please also note, at peak times entrance to the Resort can become rather busy so early arrival is always advised.

Do coach and minibus drivers receive any benefits?

We offer coach and minibus complimentary admission to THORPE PARK Resort which will be arranged by the school upon booking the trip. Coach Drivers may be asked to present their daily job sheet or ID as proof at any time during the visit.

How long can guests wait in the drop off/pick up area?

To reduce traffic build up we would ask our guests limit their waiting time to 30 minutes when picking up and collecting guests.

Are there any meeting points at THORPE PARK Resort?

The Dome is already used heavily as a meeting place so please feel free to see our Resort map to find alternative meeting points.

Are lockers available for students to place their belongings?

Yes, these can be located in the lower level of the Dome. Lockers cost £2 and are non-refundable.

Could students be exposed to water whilst at THORPE PARK Resort?

Some rides do have a water element to them. These rides include Depth Charge, Tidal Wave, Storm Surge, Amity Beach and Rumba Rapids.

Is there a lunch room for schools to hire?

There are no lunch rooms available but there is a wide variety of food options on the Resort and exclusive offers for school customers. There are also several seating areas around the Resort which may be suitable but we do not reserve.

Is there a room that religious schools can use to pray?

Currently there is not a dedicated room although we will consider requests when the learning spaces are free. Please contact us at tpschools@thorpe-park.co.uk

Are there any shaded areas for the students attending during the summer months?

There are shaded areas throughout the Resort for students to use.

WORKSHOPS

What can my students’ book that is educational for our visit?

You can choose to add education talks which will take place in our Angry Birds Cinema. We offer these in Science, Maths, Business and Marketing at £1.50 per student. If you wish to complete the educational element of your trip in the classroom, we can send out educational content free of charge once your booking has been confirmed. If you would like this please email TPschools@thorpe-park.co.uk 

Please note in peak periods, there may be a delay in receiving your invoice. In most cases, you will receive your tickets before your invoice. Please only contact us if: 

• You have not received your tickets and your trip is within 3 days 
• You have not received your invoice within 14 days of your trip

AFTER YOUR VISIT

How do I report lost property?

Any item lost on the day report to Guest Services, or following your visit contact Guest Services on 01932 577123